Privacy Policy
PRIVACY LAST UPDATED ON September 10, 2023
This Privacy Policy sets out how we, C. Willis & Co. Inc. (“C. Willis & Co.”) collect, store and use information about you when you use or interact with our website and cwillisco.com (collectively, our Site). We reserve the right to change this Privacy Policy from time to time without notice to you. In the event we make a change to this Policy, we will post in the “Privacy Policy” section of our Site with the date it was updated at the top of that page.
Therefore, review this Privacy Policy from time to time to become aware of any changes we have made. By accessing this Site, now or in the future, you are agreeing immediately to the Privacy Policy including any changes that were or will be made. If at any time, now or in the future, you do not agree with the Privacy Policy, please do not use our Site or opt out by sending us appropriate notice. For information on how to opt out please see Section 7.
1. PERSONAL AND CONFIDENTIAL INFORMATION
Personal information means any information that can be used to identify you as an individual. In order to provide our products and services, we require your personal information. This information may include but not limited to, your name, email address, phone number, mailing address, birth date, payment card numbers (including but not limited to CVV), and purchase information.
2. COLLECTION, USE AND DISCLOSURE
C. Willis & Co. collects, uses and discloses personal information in order to provide you with goods and services and/or information on products and services you may be interest in.
We also collect, use and disclose your personal information to comply with legal and regulatory requirements and as otherwise may be permitted or required by applicable laws.
a) Collection
We may collect or obtain information the about you, including but not limited to, the following ways:
• make purchases on our Site
• sign up for our e-newsletters
• create an account on our Site
• enter into a contest, promotion or survey
• from your use of our Site, using cookies and similar technologies, and from third parties (refer to Section 6 for more information)
• engage with C. Willis & Co. on social media
• phone and email communications
• social media interactions and other third-party websites, including but not limited to, Pinterest, Facebook, Instagram and YouTube.
Information we collect from you include but not limited to, the following:
• Contact information (name, user name, purchase history, mailing address, etc.)
• payment information
• demographic information
• location
• other information (IP address, browser and operating system)
We collect personal information about you for various purposes, including but not limited to the following:
• verify your identity for our mutual protection
• provide you with information about our products, services and promotions
• manage our business and maintain accurate accounts for you
• meet legal and regulatory requirements
In most cases we collect personal information directly from you; however, in some cases, we obtain certain personal information from other sources, including but not limited to:
• tracking tools like browser cookies, flash cookies, and web beacons
• third-party business partners (ex. shipping vendor)
• your friend (refer-a-friend promotion)
• affiliates of West of 100 Interiors
• through third-party social networking websites
b) Use
We may use your information, including but not limited to, the following ways:
• fulfilling orders, ensuring delivery or providing services (ex. electronic copy of your receipt)
- to improve our products and services
• customize your experience with us
• to send you information about our promotions or offers
• contact you about your account, programs, workshops etc.
• to protect the security or integrity of our Site and our business
c) Disclosure
We may disclose your information for our business purposes and as legally required or permitted, including but not limited to, the following ways:
• debt collection purposes
• marketing purposes
• with your express consent
• affiliates and service providers who process your payments, send email and communications
• contact you about your account, programs, workshops etc.
• affiliates and/or business partner(s) to run joint promotions
From time to time with your consent, we may disclose information with carefully selected companies outside of our business who may offer you products and services of interest.
Your personal information may be processed and stored in the United States (our service providers) and may be accessible to the United States government, courts or law enforcement or regulatory agencies through the laws of the United States.
d) Consent
Subject to any legal exceptions, we will not unreasonably require your consent to the collection, use or disclose your information for purposes other those of which the information is collected as a condition to providing you with a product or service.
3. SECURITY
Your account information is protected by the password you use to access your online account. Please keep this password confidential.
When you place orders on our Site, all your order information, including your payment method and delivery address, is transmitted through the Internet using Secure Sockets Layer (SSL) technology, it is designed to prevent someone other than operators of our Site from capturing and viewing your personal information.
While we use industry standard means to protect our Site and your information, unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure.
The measures we use are appropriate for the type of information we collect. We cannot guarantee that your use of our Site will be completely safe.
As a result, we cannot warrant the security of any information you transmit to us, and you do so at your own risk. We maintain your information for as long as required for the purposes set out in this Privacy Policy, or as otherwise required or permitted by law.
4. MINORS
We are committed to protecting children’s online privacy. Our Site is a general audience Site and not geared toward children. In order to protect the privacy of children, C. Willis & Co. does not knowingly collect personal information from children without prior parental consent. Please contact us via email at cwillisco.com if you believe we may have collected information from your child and we will work to delete it.
5. PRIVACY OFFICE
To obtain a copy of our Privacy Policy, request a correction or to review your personal information, withdraw your consent to use your personal information or to ask questions about privacy at West of 100 Interiors, you can email us at hello@westof100interiors.com.
You can write to us at:
C. Willis & Co. Inc.
Attention: Privacy Office
31106 Westney Heights, Suite RPO
Ajax, Ontario L1T 3V2
6. COOKIES
Your web browser places cookie files on our computer’s hard drive. This Site uses cookies to remember information you give us so that you do not have to re-enter the information each time you visit our Site.
Cookies also help us understand which areas of our Site are popular by showing us how you and others use our Site, in aggregate.
We also use cookies for the following purposes:
• to allow our Site to function correctly;
• evaluates the use and performance of our website;
• to help you navigate the website and use the Site features; and
• chooses Site content to provide a more personalized shopping experience for you, including but not limited to, ads based on your interests.
7. WEB BEACONS
This Site also uses web beacons for many of the same purposes as cookies. Web beacons collect non-personally identifiable information to let us know how our Site is being used. We use this information to improve user experience on this Site.
8. INFORMATION YOUR SEND TO THIS SITE
Apart from the information relating to your purchases, registration or our e-newsletters, we do not collect or wish to receive any information or other materials from you through this Site that may be considered personal, confidential or proprietary. We will consider any such information and materials that you send us to be non-confidential, and you will be deemed to have granted to West of 100 Interiors an irrevocable license and consent to use, copy, display, and distribute such information and materials for any purpose whatsoever.
9. OPTING OUT
If you initially decide to receive information from us but decide at a later date wish to remove your information from our database, you can do so by using the unsubscribe link at the bottom of our emails. You may also at any time opt out of receiving emails from us by sending an email to hello@cwillisco.com with the subject line “opt out”.
Please note, even if you unsubscribe from our promotional email messages, we may still need to contact you with important transactional information related to your account and your purchases.
We use Google Analytics, a service provided by Google, Inc. (“Google”) to gather information about how users engage with our services. For more information about Google Analytics, please visit www.google.com/policies/privacy/partners/.
You can opt out of Google’s collection and processing of data generated by your use of the services by going to https://tools.google.com/dlpage/gaoptout.
10. GENERAL LEGAL
Our Site operates AS-IS, and we do not represent or warrant that our Site will be available at all times, or that your use of the Site will be uninterrupted or error-free. We are not responsible for your ability to access the Site or for matters beyond our control. This Policy shall be construed and interpreted according to the laws and regulations of the Province of Ontario and the laws of Canada regardless of your domicile, your place of residency or your physical location when you are using this Site. This Site is only intended to be used in the jurisdiction where it is lawfully offered. In the event of a dispute, you agree that any action that arises out of or relates to the use of this Site will be commenced in Toronto, Ontario.
For European Economic Area Residents
If you reside in a country in the European Economic Area (EEA), then under the GDPR and applicable data protection laws you have the rights, among other things, to access your personal data, have us erase it, and/or restrict its further processing. If you wish to access or delete your personal data (if any) maintained by us you can contact us at hello@cwillisco.com. If you wish to see a list of the advertising partners we work with or change which of those partners track your behavior using cookies, click the ad preferences icon. (Available in the EU.)